MRI Manager

Location: Baylor Scott and White - Temple, Texas
Schedule: Onsite, Monday-Friday, 8 AM-5 PM (with on-call availability as needed)
Residency Requirement: Candidate must reside within one hour of Baylor Scott and White.

About Us

Baylor Scott and White is a Level 1 Trauma Center and an Academic Medical Center committed to excellence in patient care, education, and research. We offer competitive salaries, comprehensive benefits starting on day one, relocation reimbursement, tuition assistance, and numerous professional growth opportunities.

Job Summary

We are seeking an experienced MRI Manager to lead our imaging team. The ideal candidate will have a strong background in MRI, supervisory experience in a large hospital or Level 1 trauma center, and expertise in implant and pacemaker safety. A Magnetic Safety Officer (MSO) certification is highly desired.

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Eligibility on day 1 for all benefits
• Dollar-for-dollar 401(k) match, up to 5%
• Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
• Immediate access to time off benefits

At Baylor Scott & White Health, your well-being is our top priority.

Note: Benefits may vary based on position type and/or level

Job Summary

The Manager of Radiology Imaging helps the Director manage, plan, organize, and improve Radiology services. This position handles department orientation, teaches, coaches, and supervises staff. Ensures knowledge of the organization's vision, mission, values, and goals. Recommends and helps develop policies to comply with regulations and System philosophy. Acts as Radiology Director when needed.

Essential Functions of the Role

• Plans, designs, implements, and maintains work processes for imaging services. Ensures timely, accurate, and cost-efficient delivery and quality of exams. Complies with System and regulatory standards, policies, and procedures.
• Continuously revises processes for operational improvement and efficiencies. Investigates, resolves and documents the resolution of patient complaints.
• Monitors, evaluates, and modifies staffing patterns to ensure adequate levels. Prepares and modifies work schedules to ensure coverage of all shifts. Approves paid time off, sick time, and leave of absence for assigned staff.
• Interviews, hires, counsels, and terminates personnel with Human Resources. Completes performance evaluations, rewards, and recognition. Trains new staff. Ensures all registrations and certifications are current and on file. Helps develop staff for career growth opportunities.
• Partners with the management team and staff to hold multidisciplinary meetings. This ensures timely communication and adherence to the organization's Vision, Mission, Values, and Goals.
• Facilitates goal setting for staff working in the imaging sections.
• Monitors goals, achievements and Ensures the outcome of the goals is reflected in the annual performance evaluations.
• Encourages employees to participate in Employee Satisfaction Surveys and Patient Safety surveys. Provides service feedback results to staff. Initiates a plan of action for improvement areas.
• Partners with Management to develop a department budget. Provides feedback on new and replacement equipment and services needed for growth. Monitors operational budgets and implements corrective action plans for negative productivity and expense variances.
• Acts as a Radiology liaison to other departments. Develops and maintains cooperative relationships with physicians and medical departments. Gathers and exchanges information, and develops solutions to problems. Assists in developing, reviewing, revising, submitting, and implementing policies, procedures, and targets that help Department and System targets.
• Ensures the department complies with JCAHO, TDH standards, and other accrediting bodies.
• Identify patient service needs using AIDET when talking to patients. Ensure the correct exam is performed on the correct patient. Establish personal rapport with potential and actual patients and others who know about the service needs.
• Coordinates and runs groups on patient safety, customer service, and performance improvement. Focuses on the environment of care, employee engagement, and physician engagement. Also works on quality improvement and inter-departmental relations. Participates in mutual governance, department, hospital, or professional organizations and committees. This includes LEAN initiatives, 5S projects, and inter-departmental committees. Engages in professional organization participation and quality control assurance with radiologists.

Key Success Factors

• Must stay updated on imaging trends, techniques, protocols, and procedures. Maintain skills on equipment for exams for newborns, pediatric, young adults, adults, and geriatric patients.
• Able to perform high-quality advanced imaging procedures according to exam protocol. Comply with System and regulatory standards, policies, and procedures. Explain the procedure to put patients at ease.
• Ensure customer satisfaction by limiting wait times and providing courteous service. Remain professional, review patient satisfaction scores, and develop action plans when needed.
• Able to serve as preceptor by providing quality training to new team members and on new services and initiatives.
• Able to create operational outcomes for work processes, quality, productivity standards, and measurable goals for employees and project teams.
• Able to use broader priorities to establish how best to use resources to meet schedules and goals.
• Able to make or approve effective hiring and termination judgments.
• Able to evaluate and recommend changes to policies, and establish procedures that affect the managed organization.
• Basic business knowledge includes annual planning, goal setting, budget adherence, employee compensation, compliance, and risk management.
• General computer skills include Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
• Able to take call, if required.
• Bachelor's preferred

Belonging Statement

We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

QUALIFICATIONS

• EDUCATION - Associate's or 2 years of work experience above the minimum qualification
• MAJOR - Sonography
• EXPERIENCE - 5 Years of Experience

CERTIFICATION/LICENSE/REGISTRATION

• ARRT-CI Cardiac-Interventional (ARRT-CI), ARRT-CT Computed Tomography (ARRT-CT), ARRT-CV Cardiovasc-Inter Rad (ARRT-CV), ARRT-M Mammography (ARRT-M), ARRT-MR Magnetic Res Imaging (ARRT-MR), ARRT-N Nuclear Medicine Tech (ARRT-N), ARRT-R Radiography (ARRT-R), ARRT-S Sonography (ARRT-S), ARRT-T Radiation Therapy (ARRT-T), ARRT-VI Interventional Rad (ARRT-VI), Cert Nuclear Med Tech (CNMT), Reg Diag Med Sono-Abdomen (AB) (RDMS-AB), Reg Diag Med Sono-OB/GYN (OB) (RDMS-OB), Registered Vascular Tech (RVT): Must have certification from the American Registry of Radiologic Technologists (ARRT) or The American Registry for Diagnostic Medical Sonography (ARDMS), or be a Registered Nurse (RN).