Operations and Event Lead, Communications

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

We are looking to hire Operations and Events Lead, Communications . You will support operational excellence and execution for a key portfolio of brand-building and employee-facing initiatives. In this role you will oversee all aspects of our employer branding events throughout the year, ensuring our presence is professional, on-brand, and strategically aligned.In addition, you will be focused on bringing greater operational process, maintaining a centralized communications playbook and toolset, implementing streamlined approval policies, and with responsibility for communications reporting and awards management while providing executional support on our community engagement and philanthropy programs. This position reports to the VP, Internal Communications.

What we do

The Communications team is a part of the Human Resources organization and plays a vital role in ensuring that internal and external audiences are appropriately informed, engaged, and aligned with the company's goals and culture.

What youll do

Employer Branding Event Planning and Execution

• Lead planning and end-to-end execution of employer branding events (e.g., industry conferences, community events), ensuring logistics , branding, and presence reflect our company values and goals.

• Manage relationships with vendors, event organizers, and internal stakeholders to ensure flawless delivery.

• Ensure post-event reporting and follow-up processes are in place to capture learnings and ROI.

Operational and Communications Infrastructure

• Support the creation/update and implementation of core communications processes and frameworks, including:

• A formal external messaging policy with review and sign-off procedures.

• A social media policy to guide employee participation.

• A unified communications calendar covering internal, external, social, and executive activity.

Communications Tools and Resources

• Build and maintain a centralized Communications Playbook, including:

• Key messaging, company facts, tough-topic guidance, FAQs, and corporate overview materials.

• A spokesperson hub on the company intranet for quick access to essential tools, decks, videos, and talking points.

• Public-facing media kits on corporate websites and social media kits.

Measurement, Reporting, and Recognition

• Maintain systems for communications reporting, analytics, and tracking including regular summaries of reach, engagement, and outcomes across channels.

• Manage our communications awards program, from identifying opportunities to submitting entries and promoting wins.

• Assist in logistics , communications, and employee participation strategies across volunteer and giving programs.

What youll need

• Bachelors degree in Communications , Marketing, Business, Public Relations, or a related field.

• Minimum 5 years of experience in communications, event planning, project management, or operations.

• Proven experience managing complex events, logistics , or branding activations with excellence.

• Demonstrated ability to implement and manage systems, processes, and toolkits across a team.

• Strong organizational and project management skills, with a bias toward action and precision.

• Excellent written and verbal communication skills.

• Confidence working cross-functionally with teams, executives, and external partners.

• Experience with communications or brand measurement platforms and analytics tools.

• Hybrid role based in Wilmington, MA. (3 days a week)

Our Environment

• Up to 15% of travel may be required . Employees must have a valid drivers license and the ability to drive and/or fly to client and other customer locations.

• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.

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About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the worlds largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com .

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work for you and the world. Thats why were proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.