REVELxp - Seasonal Event Coordinator, Michigan State University

ABOUT REVELXP

REVELXP is a premier sports hospitality company . We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.

We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team!

We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.

This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.

JOB DESCRIPTION

REVELXP is looking for a revenue and operations minded individual. As the Seasonal Event Coordinator, you will report to and support the General Manager, Event Manager or the Deputy General Manger in executing company objectives at assigned properties. You will be expected to build strong relationships with guests and lead hourly game day staff and other office staff. The ideal candidate will possess excellent interpersonal and communication skills, demonstrate a proven track record of success in sales activities and building relationships with key stakeholders across multiple industries, gather and synthesize key information and the ability to work effectively with a variety of colleagues.

Ultimately, a top-notch Seasonal Event Coordinator should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.

DUTIES AND RESPONSIBILITIES

Primary duties to include, but not limited to the following:

OPERATIONS:

• Lead the flawless execution of events at partner schools, with a special emphasis on game day operations.
• Provide guidance and support to hourly staff, ensuring they are equipped to deliver exceptional service during game day events.
• Aid in facilitating weekly coordination meetings to align staff members and define game day operational priorities and expectations.
• Take charge of various operational processes, including quality control, inventory management, to ensure smooth and efficient event execution.
• Update and maintain customer logs to be shared with vendor or operations team for improved communication and service delivery.
• Cultivate and nurture relationships with game day vendors, serving as the main point of contact for seamless collaboration and service delivery.

GUEST EXPERIENCE:

• Provide excellent customer service onsite, addressing guest inquiries and concerns promptly and professionally.
• Proactively identify opportunities to enhance the overall guest experience during events.

REQUIREMENTS:

• Exceptional interpersonal and communication skills, with a knack for building and nurturing relationships in a dynamic event environment.
• Strong organizational skills, with a keen ability to gather and synthesize key information to support effective decision-making.
• Thrives in a fast-paced, high-pressure environment, demonstrating poise and adaptability in the face of challenges.
• Demonstrated problem-solving abilities, coupled with a proactive approach to overcoming obstacles and achieving desired outcomes.