Field Sales Automation Manager

Field Sales Automation Manager

Job Description:

The Field Sales Automation Manager will oversee the requirements, CRM solution design, strategic engagement and day-to-day support of Salesforce for both the GMO and Intacct instances across North America. You will be a critical force in driving the optimization and efficiency of sales and operations by leveraging Salesforce to its full potential to support of our Digital transformation efforts. You will work closely with cross-functional teams, ensuring the effective use of Salesforce to streamline sales processes, increase user adoption, and enhance data management. The Field Sales Automation Manager works closely with the regions and functions to ensure that deliverables are aligned to the strategy and executed in the best way possible to support scale.

Key Responsibilities:

Collaborate with Sales, IT, and Business teams to capture comprehensive sales and service requirements for Salesforce (GMO and Intacct instances) in alignment with business objectives.

Ensure the Salesforce solution is designed to meet both the immediate and long-term needs of the business.

Develop and distribute enablement and communication materials to increase user adoption of Salesforce across North America.

Conduct training sessions and workshops to ensure users are proficient in utilizing Salesforce effectively.

Assist in managing the Salesforce backlog by prioritizing and tracking requests, issues, and enhancements for both GMO and Intacct instances.

Work closely with development teams to ensure timely delivery and resolution of backlog items.

Collaborate with the IT team to support the delivery of Salesforce enhancements, including conducting user acceptance testing (UAT) and ensuring knowledge sharing across the team.

Track and update progress in Jira to ensure alignment with project timelines.

Assist in gathering Business As Usual (BAU) requirements, ensuring that all needs are documented, prioritized, and implemented effectively.

Work closely with the business teams to prioritize and manage ongoing requests and improvements.

Ensure that global Salesforce processes, methodologies, and best practices are followed and effectively implemented across North America.

Promote standardization and optimization of processes to drive efficiency and improve sales operations.

Collaborate with the team to measure results and capture key deliverables to assess the impact and success of Salesforce initiatives.

Provide insights and recommendations for continuous improvement based on performance data.

Qualifications:

Strong Salesforce expertise is a must

Prior Salesforce training and enablement experience is ideal

Salesforce Operations certificate preferred

Proven track record of successfully managing projects

Demonstrated ability to quickly understand complex problems and develop effective solutions.

Plenty of perks:

Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)

Comprehensive health, dental and vision coverage

401(k) retirement match (100% matching up to 4%)

32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)

18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date

5 days paid yearly to volunteer (through Sage Foundation)

$5,250 tuition reimbursement per calendar year starting 6 months after hire date

Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)

Library of on-demand career development options and ongoing training offerings

What its like to work at Sage:

Careers homepage -

Glassdoor reviews -

LinkedIn page -

#LI-RM1

Function:

Routes to Revenue

Country:

United States

Office Location:

Atlanta;Lawrenceville

Work Place type:

Hybrid

Advert

Working at Sage means youre supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

Learn more about working at Sage:sage.com/en-us/company/careers/working-at-sage/

Watch a video about our culture:youtube.com/watch?v=h1-vs3zIpnc

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out ....

Learn more about DEI at Sage:sage.com/en-us/company/careers/diversity-equity-and-inclusion/

Equal Employment Opportunity (EEO)

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.