Tax Training Content Developer

Our Company

We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!

What you'll do...

TheTax Training Content Developerdesigns general and specific tax training in accordance with continuing professional education (CPE) compliance standards established by the IRS, NASBA, CTEC, and other tax curriculum provider regulatory agencies. As a Training Developer, you'll ensure all content is developed using instructional design methodologies applicable to course books, computer-based training, case studies, and job aids.

Day to day, you'll

• Design, develop, and deliver effective synchronous and asynchronous training at a basic, intermediate, or advanced level in an adult learning environment
• Select appropriate instructional delivery methods for intended learning objectives by partnering with business teams and field associates to identify training needs
• Conduct training needs assessments and job/task analysis to support ongoing development and improvement of training courses to include but not limited to tax software, compliance with tax law changes, and company policies and procedures
• Write exam prep courses, exams, and other assessments
• Edit and proofread materials developed by others, verifying accuracy, completeness, organization, grammar, formatting, and style
• Participate in various management and operational meetings to better understand key business initiatives and develop training to support these initiatives
• Collaborate in the development and production of video and multimedia programs to meet training and communication objectives

What you'll bring to the team...

• Bachelor's degree in Business, English, Education, Government or related field; or the equivalent through combination of education and work experience
• Enrolled Agent, Certified Public Accountant or Attorney status (credentials regulated under Circular 230)
• At least three years' experience in course design and development of training programs and/or two years in tax return preparation, adult education or related field(s)
• Solid knowledge of tax code and regulations. Experience with tax theory, concepts, principles, and techniques
• Demonstrated knowledge of adult learning theory and learning styles
• Strong analytical skills, effective facilitation, and presentation skills
• Effective oral, written, and interpersonal communication skills. Ability to work effectively with associates throughout the organization
• Demonstrated ability to research, analyze, and recommend technical training solutions on complicated tax issues
• Ability to handle multiple tasks and projects simultaneously, establish priorities, organize and plan work
• Prior use of a Windows-based computer system. Proficiency in MS Word, Excel, and PowerPoint. Proficiency in industry leading eLearning authoring and development tools
• Ability to evaluate new and evolving technologies

It would be even better if you also had...

• Field experience in tax return preparation
• Experience with BlockWorks, GoSystem, or other tax preparation software to prepare and e-file tax returns
• Experience with multimedia authoring or development tools
• Instructional Design certification

Why work for us

Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.

Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.

Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

Pay Range Information

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range

$62,800.00 - $94,200.00/Yr.